Hardware & Industrial
Limited Warranty
Laclede Chain warrants to the original purchaser of its products that, should such products prove defective by reason of improper workmanship and/or material, for a period of ninety (90) days from the date of original retail purchase, Laclede Chain will repair or replace at its option, any defective part. To obtain warranty service, the consumer must deliver the product to the authorized Laclede Chain dealer from which the product was purchased. Shipping expenses are the purchaser’s responsibility. Proof of Purchase is required when requesting warranty service. Purchaser must present the sales receipt or other document which establishes proof of purchase.
ANY EXPRESS WARRANTY NOT PROVIDED HEREIN, AND ANY REMEDY FOR BREACH OF CONTRACT WHICH BUT FOR THIS PROVISION MIGHT ARISE BY IMPLICATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A PERIOD OF NINETY (90) DAYS FROM THE DATE OF THE ORIGINAL PURCHASE AT RETAIL. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
Return Policy
Laclede Chain will not accept any returned goods unless authorized by the St. Louis, Missouri office of Laclede Chain. The Return Merchandise Request Number or R.M.R. must accompany all returns.
Unauthorized returns will be refused or returned at the sender’s expense. All returns are subject to 20% restocking charge. Returns will be handled as a credit on account, or as a replacement only. No returns accepted after 90 days. Returns are not accepted at the St. Louis, Missouri administrative office.
Traction
Limited Warranty
Disclaimer of warranties: The Products listed on this website are warrantied free from defects in workmanship and material for thirty (30) days from date of delivery to a user, provided the rules for using tire chains are complied with. No other express or implied warranty of any kind whatsoever (including by way of example and not limitation, any warranty of merchantability or fitness for a particular purpose) is given and no affirmation of seller, by words or action, shall constitute a warranty.
The above warranty is made only to the dealer, retailer, or other direct customer of Laclede Chain. Laclede Chain makes no warranty to any other ultimate user and prohibits the transfer of the warranty given above to its direct customer to any subsequent purchasers, including but not limited to ultimate user.
Remedies: The buyer’s sole remedy for breach of any warranty is limited exclusively to obtaining, at the discretion of the seller, either credit, repair, or replacement of any product sold hereunder that was manufactured by Laclede Chain, which shall be returned to Laclede Chain Vancouver location, transportation prepaid within thirty (30) days after delivery to a user and within ten (10) days of discovery of alleged defect, and which Laclede Chain’s inspection shall determine to be defective. Buyer shall not be entitled to recover any special, incidental, or consequential damages. No material shall be returned without written consent from the Laclede Chain Vancouver location.
Return Policy
Laclede Chain will not accept any returned goods unless authorized by the Vancouver, Washington office of Laclede Chain. The Return Merchandise Request Number or R.M.R. must accompany all returns.
Unauthorized returns will be refused or returned at the sender’s expense. All returns are subject to 20% restocking charge. Returns will be handled as a credit on account, or as a replacement only. No returns accepted after 30 days. Returns are not accepted at the St. Louis, Missouri administrative office.
WARNING:
Chains produced from low carbon steel are not to be used for overhead lifting purposes or where failure of the chain is likely to cause injury to person or property. Chain is suitable for ordinary purposes such as towing, fencing, security barriers or together general purposes where chain of high tensile strength is not required. Only chains made from alloy steel, Grade 80 or Grade 100, so designed and certified, should ever be used for overhead lifting purposes.
Laclede snaps and pulleys are not to be used where safety is a factor. Snaps and pulleys are designed for general purpose and should not be used for lifting or hoisting purposes or where failure of this product is likely to cause injury to persons or property.